R2012-169 ACCEPTING THE AGREEMENT WITH T2 SYSTEMS, INC.

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Scheduling and costs are based on keeping T2's resources continuously engaged on the project, as will be agreed to in the project kick-off meeting. In the event that a project is delayed, for reasons outside of T2's control, "customer" maybe subject to paying additional fees and/or the delay of the project delivery dates and Go-Live. Customer may request changes to the planned deliverables. Changes request may result in a change to the price, schedule and other terms and conditions contained herein. Any changes, including, but not limited to, changes in the deliverables and dates of delivery, will be initiated through a T2 change request process and will be in writing. When a project does not stay on the agreed upon schedule because the customer did not meet their deliverables, or if the customer requests a new date after a committed date has been scheduled, the customer will be responsible for: Acceleration of payment for all Professional Services completed to date (i.e., I&T, project management costs, eBusiness, interfaces, etc.) All hard costs, including travel. PROFESSIONAL SERVICES REBOOKING FEES Any necessary rework(repeat of training, additional data sample, additional PM hours)would be billed at restart. A reengagement fee of 20% of the total professional services or a flat fee of$2000 (whichever is less)would be charged at restart. MAINTENANCE AND SUPPORT T2 Flex upgrades and technical support are incorporated into the subscription price. T2 releases on average two (2) upgrades per year. Technical support is available Monday-Friday from Sam to 8pm EST. A toll free number and e-mail is provided. Technical support can assist you with your T2 questions. Hardware maintenance and support is provided for the first year at no additional cost. You have the option of renewing maintenance and support on all T2 supported hardware after the first year. Hardware and maintenance support is renewed on an annual basis. T2 Flex Handheld Enforcement software maintenance can be renewed for a cost of$300.00/handheld annually. T2 Flex Point of Sales hardware bundle can be renewed for a cost of$255.0/bundle annually. EBUSINESS SUBSCRIPTION TERMS INCLUDED -Ability to upgrade eBusiness solutions. •T2 Flex and eBusiness configuration assistance. For example, changes to prepare for an upcoming permit sale are included. -Updates to the customer's specific look and feel. (Two updates per year) -Changes needed for existing Credit Card interfaces. If a coding change is needed for the existing credit card interface, the changes necessary are included. -Correction of defects found within eBusiness. This includes defects discovered in standard functionality and custom functionality specific to each customer. -Guarantee that customer's version of eBusiness will work in conjunction with future versions of Flex. -Ability to seamlessly add new eBusiness solutions to existing customer site_ (New Solutions must be purchased.) EXCLUDED -New functionality specific to customer. This will be priced specific to each customer and their request. -The items listed under the excluded section will be charged per incident on a time and material basis. PERMITDIRECT SUBSCRIPTION On a monthly basis, T2 Systems will bill customers and Customer will pay to T2 Systems a standard transaction fee equal to: Three dollars and fifty-four cents($3.54US$) per permit shipped if no minimum commitment is made by Customer: Two dollars and ninety cents ($2.90US$) per permit shipped if Customer commits to Committed Volume Level of ten Thousand (10,000) permits beginning July of each calendar year through June 20 of the subsequent calendar year Period; and Two Dollars and thirty cents ($2.30US$) per permit shipped if Customer commits to Committed Volume Level of twenty thousand (20,000) permits beginning July 1 of each calendar year through June 30 subsequent calendar year Period; and Two dollars and twenty cents ($2.20US$) per permit shipped if Customer commits to Committed Volume Level of thirty thousand (30,000) permits beginning July 1 of each calendar year through June 30 the subsequent calendar year Period.