R2004-142 AUTHORIZING AGREEMENT - Laserfiche WebLink

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3.11 There shall be no limit for the quantity of recyclables that a household may place at the curb for collection. Residents have the right to set out other containers that are properly prepared. Residents may also place recyclables that do not fit directly into the bin(s) directly adjacent to the bin(s) for collection provided that such materials have been properly prepared. Recyclables shall be collected regardless of the availability of markets for one or more of the recyclables. 3.12 Contractor shall be responsible for returning all containers to the general location at which they were found. Containers may not be placed in the middle of driveways, in driveway aprons, or near the curb in such a manner that blocks sidewalks,results in their falling into the street, or being hit by a vehicle. 3.13 The Contractor shall handle all containers with reasonable care to avoid damage and spillage. Any contents spilled or items broken by collection crews onto the ground or streets shall be immediately cleaned up. In order to clean up, a broom and shovel shall be required on each vehicle. The Contractor shall not be responsible for collecting or cleaning recyclables that have blown, fallen, or been scattered�efore collection. 3.14 If Contractor determines that the collection of recyclable materials in a collection district will not be completed on the district collection day, Contractor shall notify the Recycling Coordinator by 4:00 PM on that day and request an extension of the collection hours. Contractor shall inform the Recycling Coordinator of the areas in that collection district not completed,the reason for non-completion, and the expected time of completion. The Recycling Coordinator, in his or her sole discretion, shall grant or deny the extension. The granting of an extension will not be unreasonably withheld by the Recycling Coordinator. If denied,the collection of recyclable materials in that collection district shall be completed the following day within the collection hours. If granted the collection of recyclable materials in that collection district shall be completed within the extended hours. IV. OFFICE, MISSED COLLECTION.S, COMPLAINTS, SEVERE WEATHER, HOLIDAYS 4.1 Contractor shall establish and maintain an office which may be contacted directly by the public and City personnel with inquiries, complaints, and/or instructions. The office shall be equipped with sufficient telephones and have staff in charge during normal business hours Monday through Friday to receive and respond to calls and letters from residents of the City relative to missed collection, or other complaints concerning collection of recyclable materials. 4.2 Contractor shall identify and notify the City of Decatur of the location, telephone number, and mailing address of its office, garage area, and any processing facility. Contractor shall publicize the name, address, and telephone number of the office in the local telephone directory. The telephone number shall be a toll-free number or a local number. The City or appointed representative reserves the right to 5