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Potential union issues associated with in-house operation of paratransit service (application of <br /> work rules and current salaries) shall also be considered. <br /> Benefits and limitations of each alternative shall also be summarized. For example,the benefits <br /> of taking trip requests in-house might be greater control of service and easier verification of <br /> service provision. Limitations might be additional trip allocation complexities and coordination <br /> of service between providers. Benefits of in-house operation might include an ability to increase <br /> capacity to meet demand, and greater control of operational performance. Limitations might be <br /> much higher costs and personnel issues(getting positions approved and filled). <br /> Alternative approaches to defining and determining eligibility for the ADA paratransit program <br /> also shall be developed. Key to these recommendations shall be the current and future demand <br /> for the service and DPTS's obligation to provide service to ADA paratransit eligible persons <br /> without constraint. As part of this task,the Contractor shall use information collected to estimate <br /> demand for service for the next five years based on the current eligibility criteria and <br /> determination process. This section shall consider several alternative approaches to eligibility <br /> determinations, including: <br /> ♦ Continued use of an improved paper application form with additional follow-up with <br /> applicants and professionals as needed; <br /> ♦ An in-person interview process; <br /> ♦ An in-person interview process with functional assessments as needed. <br /> The likely impacts of each type of process on the number of eligible riders and the demand for <br /> service shall be developed. For example, in more thorough in-person processes, about 30%of <br /> applicants are determined"conditionally eligible"and about 10-15%of applicants are <br /> determined able to use fixed route service. The impacts of each type of process on future <br /> demand and service costs shall be developed and compared to projections based on the current <br /> process. <br /> The likely costs for implementing each alternative approach shall also be developed. These costs <br /> shall then be factored into the overall service demand and cost for each alternative. <br /> Five (5) copies of the Draft Report shall be provided. <br /> Task 9. Meet to Discuss Draft Findings and Recommendatio�s <br /> The Contractor shall then meet in-person with DPTS staff and the Project Advisory Committee <br /> (if applicable)to discuss the draft findings and recommendations. The Contractor shall also be <br /> available to meet with City officials or other local groups or to participate in any public meetings <br /> that might be appropriate to present the draft report. Presentation materials shall be developed <br /> for these meetings. <br /> Decatur Public Transit System 23 Paratransit Planning Study Agreement <br />