R2001-208 AUTHORIZING AGREEMENT - Laserfiche WebLink

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� , , . Phase 2: Documentation of Current Environment Hardware and System Software: 1. C - Prepare an IT asset inventory, which would include asset make/manufacturer, model, age, a description of the asset's role in the organization, its programmed replacement date and, where applicable, the operating system and application software in use on it. 2. C - Provide background documentation for current IT equipment budgeting and replacement policies. 3. G -Review the prepared asset inventory and policy documents. Application Software: 4. G -Review all third party and internally-developed application software systems; obtain answers to questions about same from staff. Internal Controls & Business Operations: 5. G -Prepare three questionnaires for data collection: Process, Management, and Administrative/Line questionnaires. 6. G -Obtain task group input on draft questionnaires. Distribute final draft to 2 - 4 people in each department. 7. G -Analyze responses and prepare for interviews with 2 - 3 people from each process area (i.e., accounts payable, purchasing, payroll, etc.) ' 8. G -Conduct business process interviews to determine systems strengths and ' weaknesses, to identify processing bottlenecks, and to obtain staff views on improving use of information technologies. Phase 3: Assessment and Analysis Management Information Services: 1. G -Evaluate the current and future needs of the City's information system environment after interviewing senior MIS division staff. Information Technology Benchmarking: 2. G -Using IT industry standard metrics, identify and review performance measurement or "benchmark" data from comparable municipalities to determine the City's information technology spending, staffing, perFormance, and processes in relation to other Illinois cities in comparable circumstances and to the "best in class" for public organizations. 2