R2000-52 AUTHORIZING AGREEMENT EMPLOYEE ASSISTANCE PROGRAM

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issues/problems with EAP referrals, when requested. The EAP wili provide all necessary training materials for this session. H. Six(6)one(1)hour inservices or seminars related to the EAP service to the CITY each year,when requested. The EAP and CITY will meet to plan the design and delivery of the inservice program. The EAP will provide all materials necessary for the program. I. A periodic client survey is completed by the CITY and sent to all participating businesses. The survey elicits the clienYs responses to timeliness of appointments, helpfulness of counselor, confidentiality of services, thoroughness in explaining community resources,and follow-up contacts. The survey also elicits similar responses to the referred professional, agency, or other services. The CITY shall continue to perform the following services: A. Develop, in consultation with the CITY, an EAP policy statement to reflect the procedures for using the EAP. B. Provide a designated liaison to work with the HOSPITAL'S EAP. 2. Service Location: Assessment and referral services shall be conducted at the Employee Service Center Office located at 1900 E. Lake Shore Drive, Decatur, Illinois or at other designated locations, which from time to time, may be mutually agreed to by both parties. 3. Service Hours: The EAP shall provide day, evening, and weekend hours on a scheduled basis to assess employees of the CITY. 4. Professional Staff: The HOSPITAL shall provide professional staff experienced in behavioral/health sciences and in assessment and referral services to conduct employee assessments. 5. Confidentiality: All communication between the CITY, its employees, and the EAP Staff shall be kept in strict confidence except under those conditions set forth below. When the supervisor has referred an St. Mary�s Employee Service Center, 1900 E. Lake Shore Dr., (800)879-7005/464-2339 rage 3