R99-120 AUTHORIZING AGREEMENT - Laserfiche WebLink

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" via stickers or flags. The crews shall be courteous and endeavor to work with as little noise, , disturbance, and disruption to residents as possible. j 7.2 Personnel engaged in the collection of recyclable materials shall take reasonable care not to damage property or cause injury to persons. 7.2 Contractor shall prohibit the drinking of any alcoholic beverages or the ingestion of any illegal narcotics by its drivers and crew members while on duty or in the course of perfornung their duties. In addition, all employees shall carry valid State of Illinois driver's license for the class of vehicle operated. VIII. REPORTS, DISPOSAL OF RECYCLABLE MATERIALS 8.1 Contractor shall maintain accurate data, records, and receipts, and shall within the first ten (10) days of every month provide the City with pertinent data of the recycling collection program, including, but not limited to (additional reporting requirements may be agreed upon after the proposal is accepted): • total weight and cubic yardage of recyclables collected per day, number of stops per day, pounds of each type of material collected per day, and the monthly totals • total number of customers (monthly) • monthly recycling participation rates (number of set outs divided by the number of homes in service area • revenues from recyclables including pounds o�recyclables sold, buyer, freight costs, and price per pound received • complaint list or complaint forms including number of missed pick-ups, number of flags left, indicating the name, address, telephone number, nature of the complaint, date complaint was received, action taken by Contractor, and date the complaint was resolved (see Exhibit B) • number of new service bins and replacement bins requested and addresses to which the;� have been delivered � • name and location of processing facility • weekly set out rate • street addresses where collection took place on a monthly basis- a rough estimate that the Contractor may supply either from an address checklist that drivers keep or from random surveys, can also be accepted 8.2 The Contractor shall provide a11 initial public information necessary to inform customers about the services provided under the new agreement. This shall include all preparation, printing, and mailing/delivery costs. The Contractor shall continue to assist the City in the development and maintenance of a Public Information Program in order to keep residents/customers informed on all aspects of the refuse collection programs during the term of this agreement. This may 9