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GOAL II - PROVIDE A HIGH LEVEL OF SII2VICE DELIVERY TO THE <br /> COMIKLJNITY <br /> The performance objectives for this goal were created to tailor <br /> the existing services to better meet the public needs, <br /> efficiently utilize resources and deliver the most cost effective <br /> service to the public. <br /> Short-Term: On or Before 04/30/95 <br /> 1) Implement Employee Recognition Program; <br /> 2) Facilitate improved Customer Service between City <br /> departments and citizens; <br /> 3) Improve service delivery through enhanced information <br /> systems; <br /> 4) Resolve Police Service level (7-40) or (7-45) ; <br /> 5) Initiate Communications Center improvements and Mobile <br /> Display Terminals (M.D.T. ' s) ; <br /> 6) Promote customer service and positive attitude in all <br /> departments and divisions (standards used, timeliness, <br /> customer service) ; <br /> 7) Increase use of sub-contractors (public and private) ; <br /> 8) Improve prompt response to all complaints (housing, <br /> weeds, nuisance, etc. ) ; and, <br /> 9) Establish customer service standards for Public Works <br /> and Community Development projects (e.g. , barricades <br /> left after project completion) . <br /> Long-Term: (next 2 to 3 Year period� <br /> 1) Revisit street sweeping issue; <br /> 2) Evaluate neighborhood service delivery strategies; <br /> 3) Review nitrate implementation and other water quality <br /> issues; <br /> 4) Implement police service level decision; and <br /> 5) Evaluate privitization opportunities. <br />