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• Page 2 <br /> A. Complete handling of all loss adjustments, investiga- <br /> tions and settlements falling within the City's self-insurance <br /> plan for the Decatur Public Transit System. <br /> 1 . All claims shall be reviewed by an experienced <br /> supervisor and a claim file established. <br /> 2. All claims shall be assigned to an adjuster within 24 <br /> hours of receipt of verbal or written notice from the <br /> City. <br /> 3 . All claims will be supervised by a supervisor of the <br /> Service Agent to determine the extent of investigation <br /> that will be necessary to ascertain the liability of <br /> the Decatur Public Transit System. <br /> 4 . Within seven days of receipt of the claim a file number <br /> and the appropriate reserves will be established and <br /> the information will be input into the loss run system. <br /> 5. Index Bureau cards will be prepared on all injury <br /> claims if the City obtains an Index Bureau number. <br /> 6 . A claims payment program acceptable to the City will be <br /> provided. <br /> B. Maintain a claim file for each reported claim and <br /> submit monthly experience reports to the City. Such reports will <br /> detail the claims, payments, and reserves. <br /> C. Recommend claim reserves and provide a continuous <br /> review ana updating of these to reflect any changes. Obtain <br /> approval from City before paying any claim in excess of TWO <br /> THOUSAND FIVE HUNDRED DOLLARS (�2,500 .00) and furnish precaution- <br /> ary reports on all serious claims. <br />